Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Digital Optimisation Manager

Job LocationEdinburgh
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

At M&G our vision is: to become the best loved and most successful savings and investment business and were looking for people who are excited about joining us on our journey. Were digitally transforming and investing heavily in technology and innovation to develop new and improved customer propositions that really raise the bar for our customers.To help us achieve our vision were looking for exceptional people who live our values and behaviours and who can inspire others; embrace change; deliver results and keep it simple. We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain exceptional people. We welcome applications from all individuals regardless of age, gender/gender identity, sexual orientation, ethnicity/nationality,disability, or military service and welcome those who have taken career breaks. We will consider flexible working arrangements or home working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectivelydeliver in your role. What you can expect from us:We are committed to creating an environment where you can be exceptional at all you do. To help us deliver this, we promise to:

  • Challenge Your Limits by creating a stimulating working environment and providing opportunities for you to be involved in meaningful and challenging work
  • Support Your Aspirations with a commitment to learning and development that helps you achieve and build your experience with people who want you to succeed
  • Value Your Input whereby leaders and managers will involve you in key decisions, listen to your thoughts and recognise the important contribution you make
  • Balance Your Life through a work life partnership that focuses on making this an inclusive, diverse and friendly place to work and offers the flexibility and support that enables everyone to be at their best
How do we support our employees: All M&G plc employees will be supported in the workplace through our M&G Employee Assistance Programme (EAP). If you need counselling, confidential financial or legal advice. The service is available 24 hours a day, 365 days a year and offers access to qualifiedprofessionals who can provide specialist information, advice and support on many issues. It offers a broad range of services, including help with family issues, maintaining work/life balance and mental health support. Role: Digital Optimisation Manager 6 month fixed term contractAs an Digital Optimisation/CRO Manager at M&G youll work with best-of-breed tools to optimise online experiences for our customers and advisers. Using knowledge and experience of Testing, Usability and Journey Optimisation concepts, and distilling complexdata to support the Digital Marketing teams in their decision making processes, across our Digital Estate - encompassing a wide variety of target audiences. As well as the Digital Marketing teams, youll be planning and coordinating work with visual experienceand development teams. Key Responsibilities for this role:
  • Advise and design industry-leading user journeys with measurable success metrics
  • To set up strong key metrics to constantly measure against customer and business success to inform constant and iterative improvements
  • Advise and collaborate work with stakeholders to improve the quality of our digital experiences through improved UX and copy
  • Create and advise on copy optimisation and improve the online content experience for our customers
  • Lead on research and analysis to identify issues and drive improvements
  • To work collaboratively with colleagues and take personal accountability to maintain and enhance controls you are responsible for to support improvement of the overall control environment, customers outcomes and a reduction in M&Gs operational risk.
To succeed in this role you will have an analytical mind-set driven by success-metrics, a creative attitude and strong attention to detail with knowledge/experience in:
  • Digital journey design and what drives customer adoption
  • UX methodology and approaches
  • Working with content management systems - ideally Adobe Experience Manager
  • Working alongside a digital publishing team
  • Writing digital content
  • Digital accessibility
  • Customer centric approach, behaviours and designing for experience and commerciality
  • Proactively identifying areas of digital journey improvement
  • Designing and delivering digital journey solutions
  • Working in scrum teams using iterative development processes
  • Copywriting for a digital environment
  • Working with multiple stakeholders
Work Level: Experienced Colleague Recruiter Name: Chloe Murphy We live by four behaviours at M&G and we ask all our employees to:
  • Inspire Others - Support and encourage each other, creating an environment where everyone can contribute and succeed
  • Embrace Change - Be open to change, willing to be challenged and able to adapt quickly and imaginatively to new ideas
  • Deliver Results - Focus on outcomes, set high standards and deliver with energy and determination
  • Keep it Simple - Cut through complexity and bureaucracy, be clear and decisive and never overcomplicate things

APPLY NOW

Digital Optimisation Manager Related Jobs

© 2019 Naukrijobs All Rights Reserved