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Job Location | Edinburgh |
Education | Not Mentioned |
Salary | 24,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Do you enjoy a varied and dynamic role Seeking to gain professional qualifications within FinanceThe company:With over 200 years experience of helping their clients plan, save and invest their money, this award-winning Wealth Management firm are seeking a Digital Client Consultant to join their friendly team. Individuals who work here are encouraged to progressand develop personally by pursuing formal qualifications to expand their horizons. They support and reward individual success by cultivating a fair working environment full of opportunities and attractive benefits.The role: As a Digital Client Consultant here, you will provide important support to the Client Services department to provide a smooth service of excellence. This will include:- Responding to incoming client communications in a timely manner.- Ensuring high standards of customer service are maintained- Liaise with internal departments to resolve and communicate issues- Escalation of complaints and expressions of dissatisfaction as requiredYou will be supported to study your CISI exam and expected to pass this within the first 12 months of employment.To succeed you will need: - Articulate communicator (written & verbal)- Organised, proactive and observant- Self-motivated to learn and grow- Ability to multitask- Adaptable- Experience in query handling- Educated to GCSE or equivalent (English & Maths)Benefits:- 25 days holiday (+ bank holidays)- Life Assurance (x4 salary)- Juicy company pension scheme (10% contribution)- Health Insurance- Flexible & anytime benefits (Ride2Work/purchase additional holiday/Childcare Vouchers)- Season Ticket Loan- Share incentive schemeLocation:EdinburghSalary: up to £24k (dependent on experience)