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| Job Location | Edinburgh |
| Education | Not Mentioned |
| Salary | 19,500 - 20,000 per annum, inc benefits |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Customer Support ExecutiveBased in SalisburyPermanentFull-time - Monday to FridayBenefits:* Company pension with matched contributions up to 6%* Income protection and death in service benefit of four times your salary* Optional private medical insurance for you and your family* 25 days Annual Leave + 8 bank holidays, with holiday trading options* An extra day of annual leave on your, 5th, 10th & 15th year anniversary, to remain as part of your permanent holiday allowance* Discretionary Company Bonus Scheme* Regular social events and fortnightly 4.33 get togethers, albeit virtual for now!* Free and confidential Employee Assistance Programme* Travel season ticket / parking loan options through salary sacrifice* Support for studying relevant professional qualifications once approved by the businessREED Business Support are actively recruiting on behalf of an established organisation for a permanent Customer Support Executive.This is an excellent opportunity for an individual with strong Customer Services skills.As a Customer Support Executive your duties will include but are not limited to: Work closely with the Customer Support Relationship Managers to provide an aligned post-Sales experience. Build and maintain relationships with internal departments, teams and colleagues -understanding the roles that each team plays within the business in order to build effective ways of working that will benefit our customers Provide excellent customer service, demonstrating empathy and understanding, with ongoing consideration of our regulatory requirements Use clear and concise communication that is appropriate for the audience, ensuring that relevant products, services and charges are explained clearly Working with the admin teams to establish and meet agreed Service Level Agreements to provide a seamless end to end service from distributions onboarding process, through new business set up to the end of the product life cycleIf you believe that this is the right opportunity for you then please Apply Now online or contact James Coyle in the Reed Basingstoke office.To be considered for this position you must Apply Online. If successfully shortlisted, you will receive a call from one of our consultants. We are unable to respond to all applicants and if you do not hear from a consultant within 10 days then unfortunatelyon this occasion you have not been shortlisted and we suggest you keep a look out for future roles advertised by REED Business Support Basingstoke.