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| Job Location | Edinburgh |
| Education | Not Mentioned |
| Salary | 11.54 per hour |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Temporary , full-time |
If you always put the customer first and have a passion for helping people and creating an outstanding customer experience, then you could be the perfect fit for this role of Customer Service Assistant at the Phoenix Group. Your natural problem-solving andpeople skills will be highly valued by your customers, colleagues and manager in this role.If you always put the customer first and have a passion for helping people and creating an outstanding customer experience, then you could be the perfect fit for this role of Customer Service Assistant at Phoenix. Your natural problem-solving and people skillswill be highly valued by your customers, teammates, and manager in this role.We have a start dates of Monday 7th November and Monday 21st November. The hourly rate is £11.54 and you will have access to a range of additional benefits such as holiday pay. The hours are full time, Monday to Friday 9.00 - 5.00As a Customer Service Assistant, you will:Demonstrate and display positive behaviour in line with the company valuesProvide effective customer service in respect of all areas of policy servicing, whilst complying with statutory and industry regulationPlan and prioritise own work to meet service standards and delivery deadlinesDelivering an efficient, compliant and quality driven customer service in line with regulatory and legislative requirementsProvide an outstanding service experience to customers by managing various inbound queries Take ownership of customer problems, solving them at first point of contact and escalate when requiredComplete data entry and processingDeal with customer data ethically and in accordance with relevant requirements So, if you are looking for a challenging role where you can expand your skill set with a company that will support your career progression, then the role with Phoenix could be the perfect job for you. Get in touch with us today.Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.Tate is acting as an Employment Business in relation to this vacancy.