Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Service Assistant

Reed Insurance
Job LocationEdinburgh
EducationNot Mentioned
Salary23,000 - 25,000 per annum, inc benefits
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Customer Service Assistant - InsuranceSalary: £23,000 - £25,000 per annumLocation: EdinburghPermanent, full-timeDo you want to be a part of a well-respected independent broker who grows, nurtures talent, and provides employees with a good path to progressionReed is proud to offer this exciting opportunity within their Underwriting department based at their Edinburgh office. This role would suit someone who is great with people and loves providing excellent customer service. If you are driven, motivated andkeen to learn more about the world of commercial insurance - then wed love to hear form you!Typical Responsibilities:

  • Deliver excellent customer service to customers in branch or by email/telephone
  • Build meaningful relationships with customers
  • Understand the process and procedures to provide quotations
  • Communicate all product information clear, fair and concise
  • Calculate new business premiums in accordance with risk appetite and guidelines
  • Answer incoming queries and deal with their requirements in an efficient and timely manner
  • Identify complaints and refer to the necessary complaints handler
  • Required to be the referral point within the branch
  • Remain compliant and follow TCF (treating customers fairly), contract certainty & vulnerable customers
About you:
  • Ideally you will have insurance experience, though demonstrable customer service/administration experience will be considered
  • Exceptional customer service skills, ensuring policy-holders receive the best outcome possible
  • Proven experience in promptly resolving customer issues and queries with satisfactory outcome
  • Experience of working within a team and managing with varying workloads and pressures
  • Highly organised with strong attention to detail
  • Team focussed and supportive of your colleagues
  • Excellent active-listening skills: questioning, summarising, and reflecting with empathy
  • Strong verbal and written communication skills, with a professional telephone manner
  • Youre happy to tackle any job and take pride in your ability to learn new things
  • Strong knowledge of Microsoft applications including Excel, Word and Outlook
In Return:
  • Competitive salary between £23,000 - £25,000
  • Annual company bonus
  • Generous holiday accrual scheme
  • Life assurance
  • Loan scheme
  • Long service rewards at 5% of salary and company pension contributions
Interested If so, please apply now! Interviews will begin taking place immediately.

APPLY NOW

Customer Service Assistant Related Jobs

© 2019 Naukrijobs All Rights Reserved