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| Job Location | Edinburgh |
| Education | Not Mentioned |
| Salary | Salary negotiable |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Customer Service Agent - Edinburgh or Chichester (with hybrid home/office working)Mercer are looking to recruit Customer Service Agents for our successful Customer Engagement Centre in either Edinburgh or Chichester.Successful candidates will be assisting our valued customers through a combination of inbound and outbound phone calls and through email channels; ensuring all aspects of a customers pension enquiry are resolved.We are keen to hear from candidates who enjoy providing a high level of customer service, whatever your background, so long as you have a passion for people! This could be a great opportunity for candidates looking to transfer their customer service skillsinto a professional office environment, or for candidates looking to start a rewarding Career.This will be a hybrid role, meaning your working days will be split between the offices and at home. Whilst our full time hours are 37.5 hours per week, we are happy to consider candidates seeking part time hours of 30 and above (training will need tobe on a full time basis for a 5 week period).What can you expect