Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Service Advisor

Search
Job LocationEdinburgh
EducationNot Mentioned
Salary£21,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract , full-time

Job Description

Customer Service AdvisorOffice based in Lasswade, EdinburghMonday to Friday 9-5pm£21k per yearStart Date: ASAPLooking for an exciting new opportunity to join a fast paced environment Then look no further!Our client are looking for candidates with a passion for customer service that are dedicated to delivering exceptional service and ensuring that all of our customers receive a WOW experience throughout their journey with us.What youll be doing:

  • Engaging customers in conversations to understand their needs or issues and provide them with the best possible solutions or right first-time resolution.
  • Complaint resolution that exceeds our customers expectations.
  • Maintaining and updating our records for members of our loyalty scheme.
  • Reporting & analysis of returns & replacements to highlight/resolve quality issues & damages.
  • Replying and interacting with customers on social media.
  • Resolving webchat queries.
  • Liaising with delivery companies to ensure the smooth delivery of orders to customers.
What youll bring:
  • Previous experience of working in a contact centre or a similar retail customer service environment.
  • Strong planning, prioritisation, presentation and problem-solving skills. Youll need to be comfortable managing multiple tasks with tight deadlines.
  • Strong interpersonal skills - you will be resilient and resourceful with a can do attitude with the ability to respond to reactive situations.
  • Excellent written and communication skills.
Please reach out to for more information.Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

APPLY NOW

Customer Service Advisor Related Jobs

© 2019 Naukrijobs All Rights Reserved