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Job Location | Edinburgh |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time Work from home |
Customer Service Advisor - Edinburgh, Chichester, Orpington or Fully Remote!Mercer are looking to recruit Customer Service Advisors for our successful Customer Engagement Centre. This role can be based in either our Edinburgh, Orpington or Chichester offices with hybrid working, or on a fully remote basis for candidates based elsewherein the UK.Successful candidates will be assisting our valued customers through a combination of inbound and outbound phone calls and through email channels; ensuring all aspects of a customers pension enquiry are resolved.We are keen to hear from candidates who enjoy providing a high level of customer service, whatever your background, so long as you have a passion for people! This could be a great opportunity for candidates looking to transfer their customer service skillsinto a professional office environment, or for candidates looking to start a rewarding Career.Whilst our full time hours are 37.5 hours per week, we are happy to consider candidates seeking part time hours of 30 and above (training will need to be on a full time basis for a 5 week period).What can you expect
Keyskills :
Communication SkillsCustomer ServiceProblem SolvingWritten CommunicationMulti Tasking