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Customer Service Administrator

Job LocationEdinburgh
EducationNot Mentioned
Salary£24,000 - £24,100 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract , full-time

Job Description

Customer Service AdvisorLocation - Modern office in Leith EH6Pay - £24,000 per annum (approx £13 per hour)Hours - 35 hours per week, Monday to Friday 9-5pmContract - 1 year FTCDo you have a passion to provide excellent customer service and looking for a new opportunityOur client are looking to recruit customer service advisors to provide front line advice and support to internal and external customers.Key Responsibilities:

  • Communication through phone, letter, face to face and digitally by email and social media
  • Occasional reception support including processing payments
  • General administration tasks
  • dealing with customer complaints in a calm and professional manner
Requirements:
  • Experience in a contact centre or customer facing role (1 year plus)
  • knowledge of housing legislation is beneficial
  • Excellent communication skills (oral and written), able to draft clear, detailed but succinct emails letters
  • Strong attention to detail
  • Experience of using a full range of Microsoft Office software package and a core housing/customer services IT system
Note* all candidates applying must have pre-settled status to work in the UK.Apply today to not miss out! For information please reach out toSearch is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

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