Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Operations Coordinator

Office Angels
Job LocationEdinburgh
EducationNot Mentioned
Salary25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

A client of Office Angels Edinburgh is looking to appoint an experienced Operations Coordinator to join their team at their head office, based in Midlothian to coordinate customer installation and service, as well as project planning and management. Thehours are 9am- 5pm Monday to Friday and the salary is £25,000.The role will involve some Saturday morning service cover.Purpose of the roleAs Customer Operations Coordinator you will be responsible for managing the companys client operational delivery, project management and work streams. Through this you will develop and maintain our customers relationships and communication channels.Additionally, you will help in the daily administration of the company and provide support and assistance to the Director and Senior Management.Key Tasks:

  • Coordinate and manage projects to ensure project delivery within the allotted budget and timescales.
  • Liaise between customers and Operations and Manufacturing Departments to ensure smooth delivery of product and services.
  • Monitor, control and manage business operations to meet customer expectations and company goals (e.g. customer satisfaction, accreditation, etc.)
  • Actively provide a high level of client care to all customers by providing information as requested.
  • Manage internal reporting to provide Directors and Management with relevant information, including creating customer reports and sales figures.
  • Coordinate Installation and Service works through various projects and customer orders/instructions.
  • Assist with the management of field engineers work schedules and tasks
  • Maintain relationships with Field Engineers ensuring effective levels of two-way communication and support.
  • Assist the management in the daily administration of the company, facilities and assets.
We are seeking an individual who can demonstrate the following strengths:Essential
  • Previous experience in project coordination and/or administration role.
  • Awareness of Health & Safety policies/issues.
  • First-rate organiser
  • Excellent communicator - both verbal and written
  • Excellent MS Office skills (particularly Outlook, Excel & Word)
  • Highly organised and detail oriented with the ability to multi-task and prioritise work independently.
  • Enjoy being part of a team
Desirable
  • Service management experience
  • Experience in the management of projects
  • Experience of scheduling work and diary management
  • Experience in communicating with remote teams
  • Ability to learn about new products
The successful candidate will be required to undertake such duties and responsibilities as requested by the Company from time to time in order to meet the needs of the business.Whilst wed love to get back to every applicant personally, it isnt always possible and sadly we cannot provide individual feedback. If you are interested in this role and wish to be considered please click apply! This vacancy is being advertised on behalfof Office Angels who are operating as an employment agency. Office Angels are an equal opportunities employer. **If you are currently registered with Office Angels and interested in this role please contact your consultant directly by email**Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

APPLY NOW

Customer Operations Coordinator Related Jobs

© 2019 Naukrijobs All Rights Reserved