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Job LocationEdinburgh
EducationNot Mentioned
Salary30,000 - 33,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Our client is an award winning specialist travel/tourism operator in the B2B markets. Due to growth they are now looking for a Senior Customer Care Executive for their German speaking markets based in their Edinburgh office.The Senior Customer Care Executive is key for the German-speaking tourism market. You will have experience of the DMC market and knowledge of the UK Tourism Product. You will be able to demonstrate your strong ability to deliver superb Customer Care to yourClients across Germany.Required Skills

  • Knowledge of the DMC, Group Tours, FIT travel Conferences and Events
  • Customer Care and building relationships
  • Attending Trade Shows
  • Itineraries
  • Tourplan NX advantageous
Essential requirements
  • Fluency in German and English both oral and written is essential.
  • Strong communication, organisational and problem solving skills
  • Excellent negotiation skills.
Benefits
  • Hybrid/Blended working option
  • Pension/Health plan
  • Employee Assistance Programme
Exciting opportunity for a Senior Customer Care Executive for the German Tourism Markets please send your CV to The Edinburgh Recruitment Agency Ltd TODAY!

Keyskills :
Customer CareDMCGermanNegotiationTourism

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