Custom Sales Order Executive

Job Description

Custom Sales Order ExecutiveOur client creates bespoke football, running and cycling apparel for clubs, races and event organisers. Due to their continued success, our client is looking to hire three highly organised Custom Sportswear Order Executives to join the team. The kit builderis a web application that allows teams to design their own bespoke football kit (running and cycling kits will be added in 2022).This would ideally suit a university student. They require candidates to work circa 18/20hrs per week until the end of May, and then full-time work during their busy summer season. It would revert to 18/20hrs per week when University starts again in September.Hours would be split into two or three evenings per week 4pm to 7pm or 8pm, and the remainder over the weekend.The successful candidate will be highly self-motivated and have great design skills with excellent attention to detail. You will be the first point of contact mainly for football, running and cycling clubs with a kit builder submission. You will also liaisewith our clients production team in China.This is a remote-based role but the company is based in Edinburgh. Some initial training may be delivered face to face. When Covid restrictions are lifted and it is safe to do so, the team can meet face to face 1 day a week.Responsibilities and Duties

• Your main responsibility is to manage inbound customers kit builder orders and answer kit builder enquiries.
• Attention to detail: ensure that order forms and artwork are in the correct format before sending it to production. Check production samples.
• Liaise with the customer; ensure that all club crests, sponsors logos, player names - order form has correct details - production samples are the same as design.
• Liaise with our graphic designers with any artwork changes, ensure logos are vectorised.
• Place orders with our Chinese Production Managers.
• Keep the client updated with order progress and shipping.
• Liaise with finance to ensure invoices are issued and paid for.
• Keep the order progress updated on our CRM system.
• Once the customer places the order, you will be the first point of contact for that customer right through to delivery.

The ideal candidate will have the following skills, attributes and qualifications...

• Take responsibility and pride in your work.
• Working methodically in a fast-paced environment, displaying a high level of accuracy.
• Attention to detail - spot errors/omissions before production begins.
• Tech-savvy, you will be working with a number of web applications.
• Excellent IT skills. Must be adept with Google sheets & Google Workspace.
• Be able to communicate clearly with our global team from production, designer, finance and logistics.
• Experience in writing/emailing customers.

Salary £20,000 p.a. pro rata (£10.26 per hour) + company shared bonus

• Flexible working hours Monday-Sunday (18/20 hrs/wk). We are hiring a team of three so let us know your preferred times.
• Eligible for company shared bonus scheme - pro-rata.
• Remote working.
• Free employee entry to two running, cycling or fitness events of your choice per year.
• Make a difference, as a company we donate thousands to charity every year.
• Option to join the company contributed pension scheme.

The closing date for applications is 18th February 2022. We ask you to complete a psychometric test as one part of the recruitment process. We are not looking for the perfect person, we are looking for the best fit with our company. Please complete as honestlyas possible.INDJOB

Keyskills :
Sales