Counselling Manager

Job Description

Help to shape our future.At CrossReach Counselling were beginning a process of change, bringing our services closer together, to create a wider community for our teams to progress together. To take our developments forward we are looking to grow our team to help shape our future.As part of one of the countrys largest voluntary social care providers, we have services located across Strathclyde, Lothian and the North, supporting mental health andwellbeing. Together we offer a broad range of face to face and distance counsellingfor adults and families, including, perinatal, workplace, relationship, substance use, and Children, Young People services.For you, this is a great opportunity to join our specialist team in Edinburgh City Centre as well as a chance to gain a breadth of counselling experience, have access to extensive training opportunities and to be part of our uniquely supportive environment.At CrossReach, we see our Christian values as a strength, inspiring us to foster a culture of mutual respect and place empathy and understanding at the heart of everything we do. We value each individualan approach we extend to all the people that use ourservices and all the people that work for us too.A key role will be mentoring and developing our teams of counsellors, so they feel truly supported to give their best to our clients. Our Counselling Managers, bring a combination of clinical and management experience to ensure we deliver the highest standardsof counselling and to spot areas for future development. You will also have a small, manageable caseload.What the Counselling team have to say about working for CrossReachJust as CrossReach are there for their clients whatever their need is, they equally value their staff - theres no cookie cutter approach as were all seen as individuals.People take the time to really get to know each other and the way we all work. Youre not forced to be a certain personality type, as they focus on peoples strengths.They cared about me beyond just the work I was doing. They helped me through the more challenging times in my transition to a new life. I have lifelong friends here and met people who have made a massive impact on my life.If you would like to talk to someone about the types of opportunities we have, or have any other questions, please contact.Main FunctionThe Counselling Manager will have responsibility for the overall clinical management and development of the Service. They will be responsible for achieving the highest professional standards and for ensuring that CrossReachs aims, objectives and standardsare met and maintained.Through Christian leadership, they will ensure that these services reflect CrossReachs Christian ethos and mission statement.Main Duties

1. Provide the necessary leadership to the therapeutic team to ensure the service delivers professional and ethical interventions.
2. Create the environment and culture where the therapeutic team deliver and evolve an effective and high quality service that meets client needs.
3. Provide appropriate guidance and direction to ensure the service is compliant with the relevant legislative ethical policy and procedural requirements, especially in relation to Child and Adult Protection.
4. Ensure the services waiting list is appropriately managed, taking account of risk factors while managing client expectations.
5. Maintain and develop external relationships that will extend the influence of this service and benefit the clients needs.
6. Maintain a small client caseload to develop and maintain your professional skills, using these to provide effective supervision and act as the point of clinical escalation for the service.
7. Embrace and develop internal relationships, capitalising on the available support and ensuring information is shared to allow the effective operation of CrossReach.
8. Working in partnership with the internal stakeholders, capitalise on income generation opportunities to achieve a financially sustainable service.
9. Match the staff and volunteer expenditure to the clinical service income to enhance the financial performance of the service.
10. Maintain and evolve the necessary relationship with training providers to ensure the service has the appropriate supply and mix of resource.
11. Ensuring continuity across the service provision and deputising where appropriate for the Managing Coordinator.
12. Demonstrate and share Christian love and support including sharing with others the leading of worship in accordance with CrossReach policy and by ensuring all staff meetings are opened with prayer and bible reading.

QualificationsEssential:

Diploma in Counselling or other relevant qualification e.g. Art Therapy and PSA registered or completion of training as a first level Registered Nurse in Mental Healthwith a currently valid registration with the Nursing and Midwifery Councilor an Occupational Therapist registered with the Health ProfessionsCouncilor a qualified Social Worker registered with the Scottish Social Services Council.S