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Contract Sales Office Assistant

Graham
Job LocationEdinburgh
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

The RoleGraham are a part of Saint-Gobain - Winners of TOP EMPLOYER UK AND GLOBAL five years running! (2016-2020)We have a fantastic opportunity for a Contract Sales Office Assistant to join our team at Graham, based in Edinburgh. The hours are Monday-Friday 7:30-16:30. You will increase sales and profitability by building successful relationships with designated customer base enabling Graham to become the Best Local Plumbers Merchants.Key Responsibilities

  • Co-ordinate the fulfilment of contract orders, liaising between customer, contract branch, contract sales manager and suppliers to ensure products are delivered to site in full and error free.
  • Interact with customers, offering advice and dealing with orders/requirements in line with pricing principles, maximizing revenue whilst providing exactly what the customer requires
  • Ensure orders taken conform to the pricing policy and dealing with returns
  • Deal with complaints and collection notes efficiently and effectively
  • Liaise with suppliers, contract branch and inventory to ensure appropriate levels of stock are available to fulfil orders
  • Ensure price increases are updated and incorporated into contract and terms as required
  • Engage proactively with customers to ensure service excellence, and to identify potential additional sales opportunities
  • Complete daily and weekly reports as required by the business
  • Support the branch in the development of local sales opportunities
    • What we are looking for in a Contract Sales Office Assistant
  • IT literate and digitally aware
  • Strong customer service skills
  • Strong team work ethos
  • Knowledge of heating/plumbing industry would be advantageous
  • Experience within customer centric/consultative selling is preferred
    • We are an inclusive employer and keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, what football team you support, taste in music, fashion sense or anything else that makes you, you!In return youll get some great benefits
  • A defined contribution pension scheme
  • Competitive salary
  • Access to 100s of high street and leisure discounts, as well as a state of the art rewards system
  • Automatically covered by the Saint-Gobain Life Assurance scheme
  • Plus, plenty more!
    • The world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business. We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexible requirement or need that you may have for this role. We cant guarantee to meet all requests for flexibility when we are recruiting. But, we promise to listen.Applicant privacy noticeYou can find details of our Applicant Data Privacy Notice here: Gobain Applicant UK Ireland Data Privacy Notice Mar 2021 VF.pdfRequirementsN/A Required skills
  • Customer Service
  • Retail
  • Sales
  • Merchanting

    • Keyskills :
    Customer Service Retail Sales Merchanting

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