Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Contract Desktop Support Technician

Opus Recruitment Solutions Ltd
Job LocationEdinburgh
EducationNot Mentioned
Salary£230.00 per day
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract , full-time

Job Description

Contract Desktop Support Technician Required Edinburgh - 5 Days per Week 8:30am - 4:30pm 6 MonthsInside IR35£230pdOpus is partnered with a consultancy to hire a Contract Desktop Support Technician on an initial 6 month contract with a view to extend. Job Summary:The Desktop Support Technician installs, updates, and repairs personal computer hardware, software, and network service systems. Maintains and implements desktop solutions in support of organizational business needs. Provides professional-level phone supportto customers. Performs all duties in accordance with company policies and procedures.Primary Responsibilities:

  • Troubleshoot and replace laptop and PC hardware.
  • Perform hardware upgrades, hardware disposal, loaner program, asset inventory, software inventory, remote imaging, new hire setup, termination, relocation, remote and automated updates, and remote support.
  • Handle problem recognition, research, isolation, resolution and follow-up for difficult user problems, referring more complex problems to next level of technical staff.
  • Set up, maintain and troubleshoot.
  • Participate in IT Support queue which will result in assigning and prioritizing open issues.
  • Log, prioritize, assign and troubleshoot all calls, voicemails, emails, trouble tickets and walk-up requests reporting technical problems. When appropriate, determine appropriate group for escalation.
  • Troubleshoot issues as 1st 2nd level support for desktop and enterprise applications, local/networking printing, e-mail, connectivity, remote access, and hardware issues.
  • Perform server and desktop computer updates to safeguard from malicious viruses and malware
  • Manage customer issues and requests by creating, tracking and documenting technical solutions.
  • Manage deliverables associated with a project by prioritizing, tracking, and completing assigned tasks.
  • Builddeploy new workstations (desktops laptops).
  • Installupgrade hardwaresoftware on Windows workstations.
  • Troubleshoot assigned tickets to determine if issue can be resolved or determine appropriate group for escalation.
  • Maintain positive relations through effective customer follow-up.
If you are interested in the position please send an updated copy of your CV and what rate you require and I will be in touch to discuss the role in more detail.

APPLY NOW

Contract Desktop Support Technician Related Jobs

© 2019 Naukrijobs All Rights Reserved