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| Job Location | Edinburgh |
| Education | Not Mentioned |
| Salary | Competitive salary |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Client Experience Team LeadBased in EdinburghPermanent Full TimeSearch Consultancy are currently working exclusively with a leading client based in Edinburgh to recruit for a Client Experience Team Lead. This role will be based on-site in Edinburgh with the client in a Covid-secure environment. Some travel to the officein Glasgow will be required.The main purpose of this role will be to ensure that client journey is smooth and efficient when all visitors are onsite, whilst proactively working to improve the overall experience and offering.Duties involved in this role will include:* Ensuring relevant teams provide top class service* Responsible for the management of facilities* Ensuring that SLA levels are maintained and working to improve these* Supervision of the client servicing teamsIn order to be considered for this role your skills and experience should include:* Experience of working in a Supervisory/Management position - This is essential* Exceptional Customer Service experience* High level of accuracy and attention to detail* Excellent communication skills, both written and verbal* Excellent organisational skills & attention to detailIf this is the role for you, apply now!Please note that only applicants who have the required skills and experience detailed above will be considered for this role.Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.