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Care and Response Officer

Job LocationEdinburgh
EducationNot Mentioned
Salary£14.05 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary, full-time

Job Description

Pertemps are delighted to be working with our public sector client to recruit for Monitoring and Response Officers on a temporary basis.Location - Craigmillar area of EdinburghDuration - Temporary for 3 months with the possibility of extensionHours of work - Full-time, rota basis covering 24 hours a day, 7 days a week (average of 36 hours per week) - shifts include early shifts, late shifts and night shiftsRate of pay - £10.34 per hour (enhanced rates for unsociable hours, night hours and weekends)Immediate startSuccessful candidates will be joining an established team to provide emergency assistance in response to home alarm systems being activated.Duties:

  • Receiving calls from clients who require emergency assistance within their homes (including falls or accidents)
  • Making a record of the call details and allocating Response Officers to assist the client
  • Attending clients properties to assist with their call
  • Assisting clients and making referrals to necessary person(s) as required (such as Ambulance Service)
  • Troubleshooting issues with clients alarm systems
  • Successful candidates should:
  • Have a background in Health / Social Care
  • Have call handling experience
  • Have a full driving licence with no more than 6 points
  • Be prepared to work shifts on a rota basis
  • You must be willing to obtain a PVG for children and adults.If you are interested in this role, please apply online immediately.

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