Brand Amassador - Hair Styling brand

Job Description

We are currently working with a leading Hair Styling and an iconic British brand specialising in styling tools and styling products who are looking for a Retail Sales Consultant to work within a well-known retailer in H Beauty EdinburghYou would be responsible for achieving sales targets, maximising profitability, and ultimately growing sales revenue through raising the profile of the brand. Consistently providing the highest level of customer service, which is engaging, prompt and informativeby demonstrating exceptional product knowledge, excellent personable skills, and high store standards. Finally, the preferred candidate will act as a role model for customer experience, always delivering exceptional service. The role of Retail SalesConsultant is critical to developing customer loyalty and driving sales revenue.JOB ROLE AND RESPONSIBILITIES Foster a culture of creativity and excellence Role model and champion the 5Cs framework, be Collaborative, Creative, Courageous, Connected, Committed Deliver exceptional customer service in line with Mystery Shopper & brand selling guidelines. Actively engage in positive dialogue with customers to establish their needs, offer guidance and generate sales. Able to establish rapport with customers, adapting their approach as required. Inform customers about our products and services in a positive and knowledgeable way. Confidently share the brands history & product knowledge to maximise sales and provide an unforgettable customer experience. Responsible for achieving set targets and all other defined KPIs within the retail concessions. Driving a selling culture within the brands retail space. Ensure the visual and commercial presentation of the retail concession is always maintained to the highest standard and in line with brand standards. Build and maintain relationships with external brands and stores to drive and maximise marketing & eventing opportunities. Maintain high standards of stock replenishment and ensure all items are on display and correctly priced. Advise the Regional Manager regarding any stock control issues or delivery discrepancies. Attending all Regional & Channel wide Training, Conferences & Conference Calls Develop your store Social Media presence, encouraging your team to be creative and innovative. Creates opportunities for theatre and play in store, conducts and encourages effective sales floor product demonstrations to create a fun and enjoyable shopping experience whilst generating sales. Aware of industry and social media trends and topics, uses this insight to inform interactions with customers. Confidently overcomes any objections to purchase without hardselling and gains commitment to purchase and close the sale.KEY SKILLS & ATTRIBUTES Self-motivated, passionate, empathetic individual with a positive attitude, "cando" approach and entrepreneurial growth and anything is possible mindset Resilience and Agile to the dynamic nature of the ever-changing market and business needs Strong organisational skills, an eye for detail and ability to juggle multiple projects and ability to multitask under pressure in a fast-paced environment Demonstrate ownership and accountability, can give examples of taking measured risks to achieve results Enthusiastic, energetic outgoing, determined to win and a passion for Customers and Selling Act with transparency and integrity Create a climate of inclusion and diversity Actively live and breathe the brand UK based with the ability to travel to UK/ROI without restrictions.If you think you would be the right fit for this role , Please do send us your cv !x