Alternatives Client Services - Associate

Job Description

DescriptionAbout this roleGAAPS Alternatives | Associate Client Services | Edinburgh About BlackRockElevate your career by joining the worlds largest asset manager! Thrive in an environment that fosters positive relationships and recognises outstanding performance! We know you want to feel valued every single day and be recognised for your contribution.At BlackRock, we strive to empower our employees and effectively engage your involvement in our success. With over USD $10 trillion of assets we have an outstanding responsibility: our technology and services empower millions of investors to save for retirement,pay for college, buy a home and improve their financial well-being. BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified individuals without regard to race, colour, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and otherstatuses protected by law. Team Overview BlackRock Alternative Investors (BAI) is one of the top five largest alternative asset managers in the world. We are active in all asset classes and connect them in ways other firms cant match, organizationally aligning under a single leadership across productsand adhering to a common operating process across the assets consisting of real estate, infrastructure, credit, private equity and hedge funds. Our scale means we offer expertise and access unique to BlackRock, and youll collaborate with teams across ourfirm in unexpected ways. As part of a key growth engine for the firm, youll be invited to continue building the platform that is shaping the future of Alts investing by inventing and evolving innovative tech solutions on a team that continuously outperforms - setting new standards.Grow your career with the firm thats building tomorrows alternatives platform, backed by a purpose that drives positive outcomes for clients and the communities we serve. The Alternatives Client Services team support all of BlackRocks privately placed alternatives products, including private credit, private equity, real asset funds and hedge funds and fund of hedge funds from the time of investor onboarding throughout the lifecycle of the fund. The team are primarily responsible for investor onboarding, report distribution, transfer agency oversight and investor queries as well as internal and external reporting and client data management. Role Responsibilities and daily tasks may include:

• Managing the client onboarding process including subscription document review and AML/KYC coordination. This also includes partnering with the transfer agencies for the proper sign off ahead of the fund closing.
• Liaising with the Product Strategy and Sales Teams on the client pipeline throughout the offering period for the fund and providing updates on the status of onboarding.
• Coordinate and track document updates with BlackRock Legal and outside counsel. Ensure team is working with approved materials and that distribution process is functioning properly.
• Handle and maintain electronic and hard copy filing systems of legal/contract documents
• Coordinate account level reporting and distributions to clients (i.e. monthly, quarterly, and annually).
• Coordinate cash flow management with clients and portfolio managers (e.g. contributions, redemptions, capital calls/distributions and product updates with clients). Track and handle client cash flow activity within proprietary trading system.
• Client on-boarding, account set up, and data management. Assist with building client accounts within client tracking and share registry system. Create client profiles and investor attribute universe.
• Ensure integrity of communications tools through data entry and maintenance. Deploy exception reporting within client data universe and perform regular analysis to ensure integrity/preservation.
• Transfer Agent/Administrator oversight and quality control. Work with our 3rd parties to create transparency between BlackRock and vendors and ensure a positive client experience.
• Investigate and resolve day to day operational queries, issues and incidents across the entire range of Alts Funds serviced by the team
• Conduct root cause analysis for operational problem and ensuring appropriate remedial steps are clearly defined and assigned to mitigate risks.
• Identify opportunities in processes or workflow to reduce operational risk and create scale.
• Participate in periodic reviews and updates to the operating model/service level documentation.
• Responsibility for monitoring the performance of the service provider
• Conduct annual due diligence / health check visits on providers issuing formal findings documents as appropriate.
• Assisting management and senior leaders with any ad hoc / project work competencies:
• Excellent communicator with strong influencing skills together with an ability to build and maintain relationships both internally and externally.
• Strong leader who develops a positive working environment to find ways to partner and effectuate a coordinated approach to tasks.
• Manage time effectively to prioritize workloads and adhere to deadlines

Experience

4-8 years experience in a dynamic, deadline orientated, operational/ client service role

Alternatives and/or onboarding experience is desirable

High attention to detail, ability to focus and take ownership of tasks until completion

The successful applicant will be self-motivated, proactive and able to change directions quickly

Software skills shall include a strong background in Word and Excel and an aptitude for working within proprietary databases.

Ability to communicate clearly and concisely, both orally and in writing, at all levels

Ability to manage his/ her own workload, multi-task, balance multiple and conflicting priorities and meet deadlines in a fast-paced and changing environment

Able to grasp complex concepts and details quickly

Ability to work independently and as part of a team

Ability to identify problems and issues, work actively with others to resolve them and raise issues appropriately

Prepared to take initiative, work flexibly to help the team achieve its goals, and respond positively to change.

Takes responsibility for the completion of own work in accordance with agreed processes and to the highest standards of quality and timeliness

Demonstrates team spirit, is prepared to assist colleagues and perform tasks that do not usually fall within their responsibilities.Ensures accurate record keeping of wor