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| Job Location | Edinburgh |
| Education | Not Mentioned |
| Salary | £30,000 - £34,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Join a well-established and well-known IT MSP as a 2nd Line IT Support Engineer working hybrid with our clients in Scotland. Youll be joining a super-friendly IT company at an exciting time!THE JOB:- Youll be providing proactive 1st and 2nd line support to resolve customer issues, including:- Using a ticketing solution and working to SLAs- Project support and system deployment- Setup new equipment (PCs, laptops, mobiles etc)- Install, test and monitor servers and firewalls- Assist with LAN/WAN, computer repair, software issues, networks, virus protection, Wi-Fi etc.KEY SKILLS & EXPERIENCE:- Proven experience in IT support- Experience in virtualisation, backup, MS Exchange, AD and O365, virtual environment, networks and storage- Experience on firewalls- Good communication skills and able to give advice to non-technical customers- Great problem-solving skills.SALARY & BENEFITS:- £30,000 - £34,000, dependent on experience- 20 days holiday + public holidays- Private Medical Insurance- Exposure to multiple clients and technology- A mobile phone allowance- Travel expenses- Employee referral bonus- Interest-free personal loan- Professional development and trainingThis is an exciting opportunity to join a hugely successful company that always works with the latest technology and strives for excellence. Please apply today.All applicants must currently have the permanent right to work in the UK; visa applications will not be considered.