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X6 Customer Service Advisors - Birmingham - £18,500 - £19,500

Oakley Recruitment
Job LocationEdgbaston
EducationNot Mentioned
Salary18,500 - 19,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Oakley Recruitment is working in partnership with an expanding business who have a strong brand in their sector based in Edgbaston, Birmingham. This is an excellent opportunity for individuals who are looking to move into a more office environmentwhilst still delivering a first-class customer experience on a permanent basis. SummaryTo answer calls from customers and deal with their queries in a timely and professional manner whilst maintaining a high standard of accuracy.Duties & Responsibilities

  • Dealing with calls and emails regarding customer queries
  • Dealing with bookings
  • Advising customers on product information
  • Building strong business relationships
  • Updating CRM database ensuring excellent levels of accuracy and attention to detail
  • Liaising with other departments and management when necessary
Skills and experience
  • Previous experience gained in a customer-based role, call centre, retail hospitality or any other customer-facing role
  • Excellent communication skills verbal and written
  • Resilient with a self-motivated and driven personality
  • Excellent attention to detail
Package and benefits
  • £18,500 - £19,500
  • Monday - Friday between the hours of 8:00am - 7:00pm - 37.5 hours per week
  • 28 days including bank holidays
  • Incentives
Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting forOakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the employment agencies act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NInumber will be required, as part of your interview process.

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