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| Job Location | Edgbaston |
| Education | Not Mentioned |
| Salary | £50,000 - £53,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
Service Desk ManagerService Desk ManagerEdgbaston, BirminghamCirca £53,000 per annum plus benefitsPermanent, Full timeReporting into the Head of IT and Change, we are seeking a Service Desk Manager to join our IT Operations at our Headquarters in Birmingham.In your new role you will be leading a team of Service Desk Analysts in managing all daily IT Operations within the Bank. This role will present you with an opportunity to oversee all IT asset management in the Bank as well as heading up problem and incident management. This can be a hands-on role which will give you the exposure to work across a breadth of technologies and platforms including Salesforce, EBS and AS400.You will be joining Al Rayan Bank during a time of true transformation. The Bank is investing significantly in its infrastructure to help provide a digital and customer self-service journey. Due to the relatively small size of the business there is a real opportunity to make a big impact in an ongoing growth and success story.About usAl Rayan Bank is a growing, ethical and incredibly diverse bank based in new offices in the leafy suburb of Edgbaston, a stones throw away from central Birmingham. As part of the Masraf Al Rayan Group which is the 2nd largest bank in Qatar, we have got exciting growth plans and aim to deliver a professional, first class service to our customers.This is a fantastic opportunity to join our growing bank where we can offer exceptional opportunities for you to make your mark and progress your career in a diverse, ethical bank that you can believe in.Competencies, skills, knowledge and experience to undertake the roleEssential
Keyskills :
Infrastructure IT Asset Management Management Experience Incident Management Service Desk Management