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Multilingual Customer Service Advisor - German/English

Job LocationEast London
EducationNot Mentioned
Salary£22,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Multilingual Customer Service Advisor - German & EnglishBased in London (E14)Offering: £22,000 Per annum + bonus (£26,800 OTE)Contract: Temp to Perm and Permanent Contracts Available! We are working on behalf of a International Outsourcer who have over 100 sites globally, they have joined forces with a large number of well known brands and business to provide the very customers services. We are recruiting for a German speaking CustomerService Advisors to join our team!The Hours: Full time, 40 hours per week

  • Working shifts between 8am-8pm, Monday to Saturday
  • Shift rotas will be provided one month in advance of.
Location: London (E14)This is a hybrid position, split between the office and work from home.The Role: Within this role of a Customer Service Advisor you will be responsible for delivering first class customer service via inbound customer service calls, emails and live chat queries. We are looking for a multilingual individual who can speak both German andEnglish.
  • Excellent telephone manner
  • Excellent numeracy and literacy
  • Excellent customer service skills
  • Good analytical, decision making and problem solving abilities
  • Previous call centre/back office experience (desirable)
Why work for us
  • 50% Discount with travel provider More-Bus
  • Company pension
  • Life Insurance
  • Discounted Gym Memberships
  • Eye Care Vouchers and Discounts
  • Reward and Recognition schemes offering bonuses, Love to Shop vouchers and rewards
  • Fun and socialable working environment with dress down and fundraising days
  • Apprenticeship qualifications and career flight path schemes
  • Free parking and cycle to work scheme
#CCNorthWestThe Recruitment Co. is an equal opportunities employer and were committed to diversity and inclusion in the workplace.

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