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Deskside Support Engineer

Job LocationDurham
EducationNot Mentioned
Salary25,000 - 26,680 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract , full-time

Job Description

desktop support engineer9-12 month FTC contractstandard office hoursDeskside Support Engineer to fulfil a 9-12-month Fixed Term Contract.The role will be based at the clients current site in Peterlee but will be moving to Cobalt around October this year & is full-time, 37.5 hour working week. The day-to-day activities include resolving a wide variety of desktop software and hardware issues and requests, while minimising disruption to users and dealing with Ad-hoc customer and IMAC requests.Main responsibility will be to provide on-site desktop support for technical infrastructure for end users; advising and assisting users in solving problems related to software, hardware, networks, and peripherals using available technology.Essential Skills / Experience:*A broad technical knowledge of PCs/peripherals and their architecture*A minimum of 2 years experience in desktop support/hardware refreshes*Good working knowledge of current software packages (Office 365)*Good working knowledge of windows operating systems (Win7 & Win10)*A relatively good understanding of IT infrastructure*Ability to work on own initiative, address and resolve problems in a pressurised environment*Ability to diagnose faults in the hardware/software/operating systems used by the customer*Excellent organisational skills, able to take a methodical approach to service issues*Contributes to, supports and works within the team*Excellent communication and interpersonal skillsThis is an excellent opportunity to join us and as an employee you will gain access to a large library of training courses and accreditations to help further your skills and development.We also offer an excellent benefits package including personal pension plan, and various other flexible benefits including private medical cover, life insurance, and flexible holiday to name a few.If you are a charismatic desktop support engineer, looking for a fantastic career opportunity then please apply now!"In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Business in relation to this vacancy..

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