Aftersales Manager/Service Manager

Job Description

POSITION: Aftersales Manager/Service ManagerSALARY: The successful candidate will earn a market leading basic salary of £35,000 with an OTE of up to £52,500 plus company car and other benefits, depending upon experience and performance against targetBENEFITS: Company Pension, other great benefits subject to candidateHOURS: 43.65 Hours per week. You will be expected to work between 8:00am and 5:00pm Monday to Friday, plus 1 in 3 Saturday morningsLOCATION: Dunfermline KY11 7EGDESCRIPTION:Our client is an independent and privately-owned business working with KODA since 1987. Today they are one of the UKs leading retailer groups for KODA with sites located in Halbeath-Dunfermline, Sighthill-Edinburgh, and Stirling.Due to continued success our client is currently looking to recruit an experienced Aftersales Manger/Service Manager at their Dunfermline dealership located at Halbeath Motor Park. You will be working within the companys very busy Aftersales Departmentto ensure the companys core values are always upheld.Duties Will Include: Take responsibility for implementing and maintaining effective processes, to achieve the highest possible customer satisfaction levels in excess of the manufacturer national average. Monitor and control costs in line with the business plan, whilst maintaining quality standards and customer service. Ensure accurate collection and recording of customer data in line with brand standards. Ensure that the manufacturers standards are always adhered to. Monitor colleague performance. To take an active part in upholding the companies Health and Safety policy.The Ideal Candidate: The ideal candidate could be looking for the next step in their career or are currently a successful Aftersales Manager. You will be able to clearly demonstrate your ability to generate impressive results by increasing performance, profitability and operating efficiency. You must have strong leadership and people management skills as your primary focus, to lead your team to deliver their business objectives. You will be expected to drive the business forward and maximise customer satisfaction whilst motivating and managing the whole team. You will be able to demonstrate that you share our company values as well as, strong communication and organisational skills. Previous experience is essential. Live within a commutable distance and have the right to work in the UK.In order to apply please send a C.V and covering letter by clicking on the apply button below.Talent Finder is an advertising agency. Once you have submitted your application it will be passed to the third-party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basisfor this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm to whom your application has been forwarded to.