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Retail and Hospitality Team Member

Black Country Living Museum
Job LocationDudley
EducationNot Mentioned
Salary10.47 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

About usThroughout our 44-year history, Black Country Living Museums aim has always been clear: Inspiring your discovery of the Black Country. We ensure that the revolutionary story of the Black Countrys industrial landscapethe first ever of its kind in theUKis celebrated by generations.With our bostin seasonal, themed and high profile events, as well as being regularly used for TV and Film locations, BCLM is one of Europes most successful open-air museums.We are currently embarking upon our largest development ever, with a multi-million pound investment bringing our story into the 1940s, 1950s, and 1960s.Based in the heart of the Black Countrys regeneration zone, we are within good commutable distance from many of the surrounding counties.About the rolesAs a Hospitality Team Member, your key responsibilities will include:

  • Providing exceptional waiting and/or counter service to all customer
  • Ensuring all legal and licensing obligations are adhered to when serving customers
  • Contributing to the production of menu items
  • Assisting with kitchen preparation and cleaning duties where appropriate
  • Correctly merchandise and replenish displays and stock within set guidelines
  • Maintaining a professional, proactive and friendly approach
  • Work across Food & Drink and Retail units
As a Retail Team Member (gift shop), your key responsibilities will include:
  • Providing exceptional waiting and/or counter service to all customers
  • Ensuring all legal and licensing obligations are adhered to when serving customers
  • Correctly merchandise and replenish displays and stock within set guidelines
  • Maintaining a professional, proactive and friendly approach
  • Work across Retail units
About youWe are looking for someone with:
  • Previous experience in the food and drink, hospitality or retail industry
  • Excellent customer care and interpersonal skills
  • Excellent attention to detail
  • An ability to thrive in a fast-paced environment
  • Flexible availability
The hours for these roles are on a casual basis, with the bulk of the commitment required during school and public holidays. The Museum is also open at both weekends and some evenings, so your willingness to work at these times is crucial.Begin your Black Country JourneyApply by attaching your CV and a supporting statement outlining your relevant skills and experience for the role via the Apply now button.Please note that applications will be reviewed on an immediate basis. If we receive a sufficient number of candidates for interview then this vacancy may close at the Museums discretion without prior notice. Candidates are therefore encouraged to applyat their earliest convenience.As we say in the Black Country, tara-a-bit!Location: Dudley, West MidlandsSalary: £10.47 per hourHours: Casual/FlexibleBenefits: Access to BCLMs 26 Acre Site24/7 Employee Assistance ProgrammeComplimentary Entry Passes to BCLMStaff Discount SchemeFree On-site ParkingDiscounted Membership with Sandwell Leisure Trustplus moreYou may have experience of the following: Hospitality Assistant, Retail Assistant, Shop Assistant, Assistant Shop Manager, Waiter/Waitress EtcREF-204 437

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