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| Job Location | Dudley |
| Education | Not Mentioned |
| Salary | £19.00 - £19.50 per hour |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Temporary, full-time |
NEW OPPORTUNITYDudley Metropolitan Borough CouncilAnti-Social Behaviour Officer3 month contract (on-going)Start – July 2020 (ASAP)Rate: £19.50p/h (via an umbrella company)Dudley Council are needing the support of an Anti-Social Behaviour Officer due to a temporary peak in the workload. You will be required to deliver a high quality, prompt, effective and appropriate response service to reports of anti-social behaviour, noise nuisance (including statutory nuisance) and hate incidents regardless of tenure. You will be expected to deliver a high level of customer satisfaction and to develop and deliver tactics and diversionary activities aimed at preventing anti-social behaviour.Main Duties & Responsibilities:• To be responsible for responding to and resolving reports of anti-social behaviour (ASB), noise nuisance (including statutory nuisance) and hate incidents across residential areas• To be responsible for the development and delivery of prevention and diversionary tactics and activities relating to ASB• To be responsible as the case manager for delivering customer focused and pro-active approaches to the investigation and sustainable resolution of ASB, noise nuisance and hate incidents• To act as a professional witness where necessary and appropriate to do so and to attend and give evidence at court when required• To be responsible for providing direct and indirect support and re-assurance to those who report ASB, noise nuisance or hate incidents• To ensure timely and accurate recording of all relevant information on managed cases on the ASB database and Electronic Document Management Systems• To closely liaise with all customer-facing teams to meet business and service objectives, maintaining excellent working relationships• To effectively liaise with members of the Safe and Sound Partnership and other internal and external individuals and organisations to ensure excellent customer service and an effective response to reports of ASB• To be available to carry out work outside of normal office hours (evenings and weekends) as necessary for the needs of the service for example but not limited to providing advice, attending site and carrying out targeted witnessingPlease note: This post is subject to the DBS checking process.For more information on this or other Local Gov Jobs, please in the first instance email your CV to Bella Thornton or Natalie Cox on the Midlands Local Gov Team at or call Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates. If you aren’t currently looking for work but know of someone who is, please pass these details on. Please note should this position not be applicable to you and you are currently looking for a new role, Venn Group recruit across the board within Local Government so send across your updated CV the Midlands Local Gov Team