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3rd Line Service Desk Analyst

Job LocationDudley
EducationNot Mentioned
Salary£30,000 - £40,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

3rd Line Service Desk AnalystRole: 3rd Line Service Desk AnalystLocation: Dudley, BirminghamSalary: Up To £40,000 DOEAn opportunity has arisen for a 3rd Line Service Desk Analyst within an established IT Managed Service Provider located in West Midlands. This provider has earned recognition for its commitment to quality end-user service and holds prestigious accreditations.Role Overview:As a 3rd Line ServiceDesk Analyst, you will be an integral part of a dynamic team responsible for overseeing critical aspects such as network infrastructure, server maintenance, data security, and comprehensive end-user support. This role requires a proactiveapproach, excellent technical prowess, and a strong commitment to delivering top-notch service within a professional setting.Qualifications and Requirements:

  • A minimum of 3 years experience in support roles or field engineering is required
  • A solid background in client administration and support, coupled with expertise in network and server administration, is essential.
Technical Proficiency:
  • Microsoft Windows Desktop & Server Operating Systems (including Active Directory)
  • Microsoft Office 365, SharePoint Administration
  • Hardware Firewall Technologies
  • VPNs
  • Hyper-V
  • Microsoft Exchange and Exchange Online
  • Office 365 Advanced Security
Benefits include:
  • 25 days holiday entitlement, in addition to Bank Holidays
  • Company Pension scheme
  • Access to Company Benefits scheme, incorporating Private Healthcare
  • Business mileage provision where applicable
The company offers a superb salary and benefits package coupled with state of the art training and development plan.If this sounds like it could be for your then please APPLY NOW or send your CV directly to Clayton Hodge at Allegiance Technology

APPLY NOW

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