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Head of Operations

Job LocationDorking
EducationNot Mentioned
Salary40,000 - 58,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Our lovely client, based in Dorking and offering hybrid working, is seeking a Head of Operations to join their team. They are looking for a proactive and experienced Head of Operations with a broad range of skills to oversee the delivery of their eCommerceOperations function. You will have a passion for process efficiency, implementation and automation and be an inspiring and motivational leader for the team.Responsibilities:

  • Streamline, simplify and organise all current operational processes
  • Take the lead in strategic planning within Operations and support the team in the delivery of the Operations annual plan
  • Manage the Operations annual budget and be responsible for all expenditure and cost management within the department
  • Put together business cases for all new projects and opportunities that fall within Operations
  • Help develop and integrate a distribution network and fulfilment centres across the EU and USA to support international growth plans
  • Produce and maintain process maps for the entire organisation and be an advocate for process adherence
  • Support the team with supplier liaison and developing supplier relationship based upon best industry practice.
  • Identify both areas of value add as well as inefficiencies and duplication efforts existing within current business structure and processes
  • Develop their key Operational metrics and report and act accordingly on these
  • Work with the Warehouse manager to perform regular inventory audits
  • Act as a sounding board to the CEO and the rest of the senior team
Requirements:
  • 5+ years experience in Ecommerce
  • Experience in implementing process improvements and workflows
  • Experience in implementing IT systems
  • High numerical and commercial acumen
Please note a consultant at Specialist Recruit will be in touch with you regarding your application should you be suitable for the role.Please be aware that under the requirements of the General Data Protection Regulations, (GDPR), May 2018, in applying for this position either by way of your initial CV submission and/or subsequent Registration Interview you, the "Data Subject/Candidate" , will be supplying Specialist Recruit International Ltd with "Personal Sensitive Data" . Full details of how our agency complies with the new GDPR legislation can be found on our website and will be confirmed upon registration

Keyskills :
EcommerceOperations Management

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