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German Speaking Customer Service Advisor

Language Recruitment Services Ltd
Job LocationDevon
EducationNot Mentioned
Salary£24,000 - £26,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Job title: German Speaking Customer Service AdvisorLocation: DevonSalary: up to £26k + BenefitsRef: SM034258Language Recruitment Service (LRS) is actively seeking an organised and friendly German-Speaking Customer Service advisor / Export Administrator to join the export desk of a leading multinational manufacturing company. This role offers an exciting opportunityto work in a dynamic environment alongside a supportive team, located in their UK head offices.German Speaking Customer Service Advisor Responsibilities:

  • Provide exemplary customer service to German and English-speaking clients, handling all export documentation.
  • Efficiently process orders received via fax, email, and phone, ensuring accuracy and timeliness.
  • Issue order acknowledgments and utilize Sage software for administrative tasks.
  • Resolve customer inquiries promptly and professionally.
  • Collaborate with freight administrators, warehouse personnel, and carriers to obtain shipping quotes and necessary documentation.
  • Maintain electronic filing systems to organize and manage records effectively.
  • Support the Sales Team by providing order status updates and assisting customers with floor plans and quantity calculations.
German Speaking Customer Service Advisor Requirements:
  • Essential fluency in both German and English, both written and verbal.
  • Fluency in Dutch highly desirable
  • Previous experience in export administration useful
  • Demonstrated excellence in customer service, with strong communication skills.
  • Ability to work effectively within a team and independently.
  • Proactive approach to problem-solving.
If you are a native level German speaker and have customer service experience, B2B or B2C client service, export administrator or experience within a client facing role. Apply now to embark on a rewarding career journey.Thank you for applying to Language Recruitment Services, the Language Recruitment Specialist with over 35 Years’ Experience in multilingual recruitment. Applications can only be accepted from individuals who are eligible to work in the UK. We may not beable to reply to you due to the volume of applications received. In the event there are no suitable roles available for you at the moment we may hold your details on our database and contact you in the future should a suitable vacancy arise.LRS is An Equal Opportunities EmployerRequired skills
  • Admin
  • Customer Service
  • Sales Administration
  • Sales Team

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