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Service Planning Coordinator

Job LocationDereham
EducationNot Mentioned
Salary£26,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

My client based in Dereham are looking to recruit multiple Planning Coordinators to facilitate repairs and maintenance services to their customers.They will require you to start immediately and these jobs are available on a permanent and temporary to permanent basis. If you would like to be considered for these opportunities, please apply or get in touch with Laura at Atkinson Moss as soon as possible.You will need to have strong customer service experience as well as great organisational skills and knowledge of coordination/planning.

  • Receive and manage high volume repair requests from our Customers via telephone
  • Analyse works and liaise with Customers on diagnosis, accuracy of information and other works order aspects
  • Enter and configure data using internal tracking systems
  • Arrange appointments with Customers
  • Allocate, schedule and diarise work for Response operatives and sub-contractors
  • Finalise work processes following the completion of works through to job closing
  • Confidence to respectfully challenge as appropriate to effectively carry out your role
  • Refer immediately upwards any item that cannot be completed satisfactorily within your responsibility
  • Work to the priorities, deadlines and performance targets set
  • If this sounds like you then please apply online or get in touch with Laura at Atkinson Moss. Required skills
  • Customer Service
  • Organisational Skills
  • Appointment Making
  • Coordinators
  • Planning
  • Keyskills :
    Customer Service Organisational Skills Appointment Making Codinats Planning

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