Senior Infrastructure Engineer, IT Management f/m/x

Job Description

At HelloFresh, we want to change the way people eat forever by offering our customers high quality food and recipes for different meal occasions. Over the past 10 years, weve seen this mission spread around the world and beyond our wildest dreams. Now,we are a global food solutions group and the worlds leading meal kit company, active in 19 countries across 3 continents. So, how did we do it Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers lookingfor delicious, healthy and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.About the RoleWe are looking for an Senior Infrastructure Engineer who will be responsible for the implementation, support, and maintenance of all existing and future network infrastructure at our offices, fulfillment centers and last mile hubs across the United Kingdom.Based in our Derby office, you will ensure alignment of all IT infrastructure aspects at these sites in accordance with a globally unified approach. We are looking for a self-motivated and communicative person who thrives in a fast paced environment withconstant change and wants to be part of one of the most rapidly growing food companies.Reporting to the Senior Manager and Global Team Lead, you will be responsible for seamless operations of the infrastructure at all HelloFresh sites in the United Kingdom.You will:

• Be a Senior Infrastructure Engineer who is a go getter and willing to travel, learn and work at various locations as required, performing work outside of critical operations hours for the business
• Become the point of contact and subject matter expert for all infrastructure and warehouse management applications, primarily for the distribution centers in the United Kingdom
• Supporting existing and new operations in our fulfillment centers in Derby, Banbury, Nuneaton and our office in London
• Be responsible for various tasks such as provisioning, patching, upgrades, repairs or RMA for all infrastructure support devices
• Be responsible for Incident Response & Management from start to finish including RCA
• Be a coach and mentor for the Infrastructure Analyst who you will have a close working relationship with

At a minimum, you have:

• 3-5 years of progressive experience in Network Engineering, Design & Management
• Experience managing LAN, WAN and WLAN infrastructures
• Thorough understanding of IPv4/IPv6 networks and routing
• Experience and knowledge of maintaining Layer 2 and Layer 3 networks
• Understanding of the OSI model
• Knowledge of Cisco Enterprise and Meraki switches, routers and firewalls or similar devices
• Working knowledge of site-to-site VPN connections using IPSec and IKE protocols
• Knowledge of enterprise WLANs e.g. Cisco Mobility (WLC), Aruba, Meraki, Fortinet, Arista, Ubiquity etc.
• Familiarity with LogicMonitor or similar network monitoring and alerting tools
• Experience or knowledge of Wireless Heat Mapping with Ekahau or similar technologies is an added bonus
• Understand network layer high availability and resiliency technologies such as HSDPA
• Exposure to warehouse inventory or management applications, such as MatFlo, WMS lite, WAMAS, HighJump, etc.
• Exposure to Zebra, Motorola, Honeywell, or Symbol handheld scanners, mobile or enterprise thermal printers.
• Understanding of IT Security Principles and Canadian Privacy Principles
• Azure, AWS VPC or other hosting and virtualisation experience is desirable

Why youll love it here:

• A competitive salary and company benefits
• 75% discount on HelloFresh and Chefs Plate meal kits
• Partial top-up for parental leaves
• We trust and support youtake ownership of your work and push your ideas from inception to execution
• We want to see you growwe support your career progression and provide learning and development opportunities
• We take our work seriously, but we dont take ourselves too seriously. Youll work with fun, energetic, and supportive teams.
• Weve kept up the work-hard, play-hard energy virtually. From team socials to HQ Wellness Wednesdays to holiday and milestone celebrations, youll have plenty of opportunity to connect socially with teammates across the company.

COVID-19 Vaccination PolicyThe health and safety of all staff members at HelloFresh is our top priority. As such, we are committed to taking every reasonable precaution to protect the health and well-being of our employees against the risks of COVID-19. Full vac