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IT Support Technician

Job LocationDerby
EducationNot Mentioned
Salary£40,000 - £45,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

IT Support Technician- Shift-basedOur client is urgently looking for an experienced IT Support Technician to join their team based near Derby, working on shift patterns on a permanent basis. TheIT Support Technician will provide hands-on technical support and analysis for our software, infrastructure and technology products and ensure the availability of critical systems.TheIT Support Technician will engage directly with the customer to support with operational analysis, exceptions and change management this role enables the successful candidate to be a significant contributor to the success of their customer’s operation.You will also be tasked with increasing stability, increasing efficiency and establishing best practice across the business.Shift patterns will be Monday – Friday, covering 06:00-18:00 and 18:00-06:00, 4 on, 4 off.IT Support Technician – Key Skills:

  • 3+ years’ experience in software application support and incident investigation
  • IT support supporting clients automated sites
  • Applicants must have previous experience with SQL, MS Office, Window OS, Basics of networks and computer hardware
  • Quick learner as lots of complex training will be provided
  • ITIL qualification is essential
  • IT Support Technician– Benefits:
  • £5,000 Shift Allowance
  • Annual leave
  • Pension scheme
  • Discount vouchers
  • Private Medical cover
  • Cycle2Work
  • Employee assistance programme
  • Self-development / External self-project support
  • IT Support TechnicianDue to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisationWe take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

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