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Job Location | Derby |
Education | Not Mentioned |
Salary | 19,157 - 30,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
£19,157 with OTE of £30,000Full time/Permanent40 hours per week between 8am to 6pm Monday to SundayAre you passionate about providing excellent customer service Do you thrive on working in a fast-paced environment Are you looking to join an innovative, customer focused, fast-growing business with lots of opportunities to progressIf so, this is the perfect role for you.What will you be doing as an Inbound Customer Service Advisor You will be based within the Customer Service & Retention team of a long-standing newspaper where you will manage subscription cancellation requests through online chat and phone. Inbound Customer Service Advisors will provide world class customer servicewhilst promoting the features and benefits of the customers subscription in order to retain them.A typical day as an Inbound Customer Service Advisor: