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| Job Location | Derby |
| Education | Not Mentioned |
| Salary | £11.88 per hour |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Temporary , full-time |
Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimantsand commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.Temporary Admin Officer (AO) Position - until end of September 2024 with probable extensionFull Time Monday to Friday 37 hours per week - £11.88 per hourBrook Street are currently recruiting a Fines Officer (AO) for the Derby Magistrates Courts. Are you enthusiastic and enjoy working as part of a busy team, do you have a passion for providing excellent admin and customer service support, if so, we want to hearfrom you.As a fines officer you will provide general admin support within the team, you will need to be flexible, hard-working and have the ability to provide good customer service to a variety of users.The role will include but may not be limited to* Creating and updating records on in-house computer system and using Microsoft Excel* Dealing with customers mainly via telephone but also face-to-face and via email/post* Interpreting information from a range of sources and making evidence-based decisions* Printing and dispatch of court orders and preparation of courtIdeal candidates will have a passion to help customers, have a great can do attitude and enjoy working as part of a busy teamOur client requires the following skills* Good knowledge of Microsoft Word, Excel, Outlook and Teams* Accurate data inputting skills and good attention to spelling and grammar* Excellent communication skills both written and verbal* Good customer service skills and ability to handle challenging calls* Ability to follow instructions* Ability to work as part of a team but also able to work independently* Attention to detail and ability to prioritise workloadThis is a temporary role to run until the end of September 2024, likely to be extended beyond this date. Working full time Monday to Friday 37 hours per week. The role is subject to 3 years referencing and a Standard DBS CheckFull training will be given.Please apply for the role online with your CV in word format or contact the team on , due to the number of applications we may not be able to respond to all candidates.