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Customer Service Advisor

Job LocationDerby
EducationNot Mentioned
Salary£23,999 - £24,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Job description Are you ready to embark on a rewarding journey as a Customer Service Advisor Look no further! Our exciting retail client are seeking a dynamic individual who thrives on providing top-notch service to our valued and potential customers.Why Choose our client and our customer services advisor role

  • Friendly and Professional Environment: As the first point of contact for our customers, a warm and professional demeanour is key, and thats exactly what we foster with every customer, every time!
  • Exciting Opportunities: Be at the forefront of converting enquiries into sales, ensuring our store consistently hits its targets. With opportunities for upselling our range of services, theres always room for growth and development.
  • Versatile Responsibilities: From handling customer queries both in-person and over the phone to managing administrative tasks, every day brings new challenges and opportunities to shine.
  • Team Collaboration: While youll have the chance to showcase your individual skills, youll also be part of a supportive team environment where collaboration is key. Plus, with the occasional opportunity for lone working and key holder responsibility,youll enjoy a balance of independence and teamwork.
  • Training and Development: We provide thorough induction processes to ensure youre equipped with all the knowledge you need to excel in your role, including information on our range of products and services.
As the perfect Customer Services Advisor, you will have:
  • Excellent Customer Services Skills: Whether its face-to-face interactions or handling inquiries over the phone, the perfect customer experience is key to our success. Plus, clear and confident communication skills are paramount.
  • Attention to Detail: We take pride in maintaining a clean and tidy store, and attention to detail is paramount in ensuring we provide the best experience for our customers.
  • Adaptability: Comfortable working within company guidelines and in a small team environment, with the flexibility to adapt to various tasks and responsibilities.
  • Problem-Solving Abilities: From dealing with late payments to addressing customer concerns, were looking for individuals who have a proven track record of tackling challenges head-on with a proactive attitude.
In return for your skills and experience, you can expect:
  • A great collaborative working environment where hard work and dedication can lead to a exciting career path
  • A competitive salary of £24.000pa
  • Great benefits including bonus, free parking, career progression, holidays and more.
Our client has over 60 branches across the UK and like to promote from within! So, If youre ready to embark on an exciting career journey with our forever growing client, dont hesitate—APPLY NOW and become part of our dynamic team! Join us in deliveringexceptional service and making a difference in our customers lives.

APPLY NOW

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