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Telephone Researcher

HR GO Recruitment
Job LocationDeeside Industrial Park
EducationNot Mentioned
Salary£24,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Job SpecificationPosition: Telephone ResearcherLocation: DeesideHours: Monday - Friday 9am till 5pmSalary: £24,000 P/A + CommissionOur client is looking for a Telephone Researcher to join their well-established team. This role consists of calling lapsed clients and reintroduce the company, products and services, the role also involves data gathering and updating the system accordingly.Duties:

  • Making outbound calls to potential customers.
  • Qualifying new leads.
  • Actively pursuing dormant customers.
  • Identifying new opportunities for potential customers/clients using fact finding techniques.
  • Building and managing own workload.
  • Liaising with field sales team.
  • Updating leads and opportunities in the database.
Skills & Experience:
  • Proven experience in customer service / outbound/ research/ appointment making role would be an advantage.
  • Team worker in sales-oriented environment.
  • Ability to identify and create opportunities.
  • Ability to liaise with senior managers in large organisation to generate business leads and appointments.
  • Ability to cope with new challenges and objections.
  • Excellent written and verbal communication skills.
  • Excellent attention to detail.
  • Strong planning, organisation, and time management skills.
  • Self-motivated and confident.
Company benefits
  • 20 days leave increasing each year by one to a maximum of 30 days.
  • Workplace pension.
  • Attendance bonus.
  • Bank holidays in addition to holiday allowance.
  • Company bonus.
*The successful candidate applying will receive a £250 voucher of their choice after completing their probation period*Please call Emma ORourke at HR GO recruitment on or , email:

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