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Freight Forwarder (Operations)- Kent - Freight Forwarding

Job LocationDartford
EducationNot Mentioned
Salary£28,000 - £35,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Position SummaryCo-ordination and processing of import, export and domestic shipments, in line with client directives and standard operating procedures. Provide support to Network and UK branches with their import / export requests / requirements.Position ResponsibilitiesThe Freight Forwarder is responsible and accountable for (but not limited to) the following:

  • Fully conversant with all in-house systems
  • Managing shipments on an end to end’ operational basis from quotation, execution and client invoicing.
  • Responding to quote requests in a timely efficient manner for external and internal clients.
  • Booking of shipments with carriers
  • Ensure data fully and accurately entered into all systems in accordance with company best practice
  • Resolving day to day issues with Clients and Vendors to include advising and or / escalation for support to Operations Manager as appropriate.
  • Proactive communication to both internal and external clients with any identified actual or potential service issue, volunteering optimum alternative solution to meet required transit.
  • Full understanding of Compliance Programme
  • Responding to service updates and status updates as required by internal and external clients.
  • Maintaining profit margins by correctly selecting best service providers / airline to meet clients service / transit expectation but maximise margin.

Keyskills :
Air FreightFreight TransportationFreight ForwardingOcean Freight

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