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Job Location | Cumbernauld |
Education | Not Mentioned |
Salary | Salary negotiable |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
The RoleAt Saint-Gobain we pride ourselves on being innovative, customer focused, agile, open and engaging and entrepreneurial. We are also proud to have been named a Top Employer for 5 consecutive years. If youre passionate about working with people, youreable to put your customer first, and you want to know what its like to work for a top employer that is working hard to make the world a better home; then please read on to find out more about this exciting opportunity to join us as Customer Advisor - AfterSales.Youll be working for Scotframe in Cumbernauld, Glasgow. Scotframe is one of more than 30+ exciting Saint-Gobain brands in the UK and Established in 1989, Scotframe is now one of the largest timber frame providers in the UK. Part of the global Saint-Gobaingroup since 2017, Scotframe operates across the UK and has a growing portfolio of international clients. Over the past three decades, the company has supplied timber frame kits for over 30,000 homes. The company has two manufacturing centres in Inverurie (nearAberdeen) and Cumbernauld (near Glasgow) as well as sales offices and showrooms in Inverness, Dundee and Swindon. Scotframes employs over 190 people and has a turnover of more than £36 million.Is this role right for meFirst and foremost, we always want to recruit talented people that align well with our values and way of working; so whether youve never worked in this industry before, or had years of experience with one our competitors, youre just as likely to be a greatfit! A great Customer Advisor - After Sales at Scotframe will put the customer first, focusing on finding solutions for them and building trust. This will role will act as the first point of contact for all customer queries and see this through to its resolutionand corrective actions for the business. You will be confident and organised in your approach. You will manage your own workload so you will need to be proactive and organised. Youll also show resilience when things dont go according to plan; being opento new ideas and happy to learn.There are some specific skills and experience we are looking for from suitable candidates;