Technical Business Analyst

Job Description

Vitality, Technical Business Analyst, Croydon, £Competitive + Bonus + BenefitsWe’re the UK insurer and investment provider that rewards people for positive lifestyle choices. With 1.25m+ UK members and more than 25m globally, we’re out to make the world a healthier, happier place.That applies as much to our people as it does to our members. So, as well as a highly competitive pay package, you’ll enjoy: complimentary breakfasts; regular onsite physical and mental wellness workshops; on-site health checks; annual flu jabs, and access to our full range of partners and rewards.It’s what we call offering shared value, because a healthy, happy team is good for us, good for our members, and good for you.As ourTechnical Business Analyst, you’ll get the benefits our members enjoy, including:- Our award-winning private Vitality Health insurance + wellness incentive programme- Access to The Vitality Programme – Apple Watch, Waitrose and Partners, Garmin, Amazon Prime, Champneys Spa days, Rakuten TV and half-price gym memberships to name a few!- Personal health fund + Life Assurance- Stakeholder Pension Plan with employer contribution- 25 days annual leave + Bank holidays + option to buy and sell 5 more- Flexible benefits package- Internal incentives, competitions, and awards – a chance to win football and sports tickets or even be in with a chance to have a holiday of a lifetime- A genuine opportunity to grow and establish a long-term careerAs our Technical Business Analyst, you will be responsible for the production of technically focused requirements, deployment and support artefacts utilising a range of techniques and methods.Responsibilities of our Technical Business Analyst include:- The delivery of analysis artefacts (using either Waterfall or Agile methodology) through any channel- Analysing and creating technical system documentation, including but not limited to Use Case, Sequence, Dataflow, Class, State Diagrams, etc.- Adhering to agreed Change Management protocols & processes- Proactively communicating and collaborating with external and internal stakeholders to analyse processes and requirements- Documenting the system requirements and process flows (as-is and to-be) in the agreed format. Identifying the organisational impact of proposed change initiatives- Working with Architects and Vendors to ensure designs meet functional and non-functional requirements- Raising Project risks, issues, assumptions and dependencies to the Business Owners in a timely manner, offering mitigating actions and taking ownership of individual items where appropriate- Estimating deliverables applicable to self and/or others robustly and realistically for planning purposes- Acting as point of escalation to troubleshoot functionality that may not be well documented- Providing input into approaches to technical solutions being developed within our remit- Developing ad-hoc and strategic SQL scripts for reporting or data manipulation- Troubleshooting incidents or functionality through browser tools, audit history, log files, etc.- Responsible for ensuring the traceability of requirements to solutions at a Project/initiative level and for any delegated assignmentsSkills and experience of our ideal Technical Business Analyst:Essential- Experience working in Waterfall, Agile, Small Change & Strategic Project environments- Advanced MS SQL Server experience- Advanced SoapUI / ReadyAPI / Postman experience- Experience reading log files and using browser tools to troubleshoot issues or identify behaviour- Experience in Jira / Confluence / BambooDesirable- Experience working in the UK Financial Services industry is desirable but not essential- Experience working with or supporting GBST application suite including Composer, CBIS, Catalyst, Illustrate- Experiencing querying NoSQL databases such as MongoDBClosing Date: Friday 5th FebruaryWorking for Vitality, youll experience an exciting mix of creativity and innovation, within a framework of challenging objectives and a passion for delivering the best.Our people are chosen for their skills, knowledge, enthusiasm, and attitude but above all, their belief that anything can be achieved.If you feel you have the skills and experience to become our Technical Business Analyst,thenplease click ‘apply’ today.