Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Scheduler

Rise Recruitment Ltd
Job LocationCroydon
EducationNot Mentioned
Salary£14.00 - £18.00 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract , full-time 9 months

Job Description

  • JOB PURPOSETo oversee the maintenance scheduling diaryTo work with the Property Administration and Customer Services Team to ensure repairs are diagnosed and scheduled correctly.To be the first point of contact for scheduling enquiries. Liaising directly with all internal and external customers to solve problems using standard procedures in a timely, efficient and effective manner.PRINCIPAL ACCOUNTABILITIESAct as the key leader for specific patches within the Scheduling Diary. Liaise directly with residents and operatives to book new appointments or follow on works and ensure that works are diagnosed and scheduled correctly to achieve a first time fix targetand to improve productivity.Manage the repairs raised and administer any scheduling changes to the diary, identifying training needs within the Property Administration team and CSC and keeping residents updated.Deal with resident queries in relation to repairs that are escalated to the Direct Services admin team.Work closely with the Lead Technicians to ensure all repairs raised are attended to within the Service Level Agreements and KPI’S are met.Have control over appointments with residents and Contractors/DLO and ensure that these are met with the assistance of the Property Administration Team.Oversee all urgent and emergency jobs to ensure works are raised and completed by the Property Administration team, within target and relevant databases updated.To ensure that any dealings with residents and stakeholders are professional, friendly and effective.Ensure compliance with Optivo’s financial procedures are followed for all jobs authorized and invoiced and that the average cost per property is in line with forecasted budget.Ensure maintenance procedures are up to date and are implemented and being followed by the CSC and the Property Administration Team.
  • Skills / qualifications:Experience of scheduling work in a maintenance environment, Experience of delivering a front line, customer focussed service, Experience of working in a housing management or maintenance environment, Experience of working on an innercity, multi-cultural environment and working closely with tenants, Good interpersonal skills and the ability to communicate well, Able to show an understanding of, and commitment to, high standards in: resident involvement, equal opportunities and customercare

APPLY NOW

Scheduler Related Jobs

© 2019 Naukrijobs All Rights Reserved