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Role - Data & Customer Service Manager

Job LocationCroydon
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

1 - Manage a team of customer service representatives2 - Recruit & train off shore customer service team based3 - Be proficient in use of Freshdesk, including creating templated emails and auto responses4 - Manage product data quality6 - Be proficient with use of multichannel software such as Linnworks.net5 - Create reports for managers such as out of stock items by supplier, products list for FBA etc6 - Be multilingual with proficiency in English, Hindi

Keyskills :
Data AnalysisEnglishHindiBook KeepingLinnworks

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