HP Omnichannel Promoter Croydon

Job Description

Are you personable and engaging Are you motivated and target drivenDo you have previous customer service experienceIf this sounds like you, we have an exciting opportunity, where you can take the next step in your career and work with a leading technology brand, HP!What will you be doing on a daily basis This role will be focused around providing an outstanding level of customer service through a new, exciting and innovative proposition our client has launched. In order to take the customer experience to the next level, HP are providing an online go into store experience in selected Dixons Stores, allowing the shopper to have their questions answered from home instantly through a one-way video call with our helpful staff. In order to deliver this unique shopping experience, your key responsibilities will be to engage and interact with customers, sharing your expert product knowledge and therefore driving their brand love and confidence in the product range. You will be dealing with customer enquiries accurately and efficiently, assisting them through their customer journey and ultimately concluding in a sale. The exceptional service you provide will add a human element to the ever-growing online shopping experience, making this unforgettable and ultimately driving product sales and brand advocacy in the customer market. To be successful, you will be a dynamic candidate, with experience in providing excellent customer service alongside achieving sales targets in a retail environment.What experience & skills do you need to succeed in this role * Previous customer service experience* Personable and energetic* Strong communication skills* Eager to tackle challenges and change* Passion for technology* Motivated by sales and customer service* Comfortable working in a training and sales environment* Friendly and have an engaging personality* Comfortable demonstrating on a one-to-one basis* Able to work as part of a team * Self-motivatedWho are we and what is it like to work with us With a decades experience helping some of the worlds biggest brands, we are an industry-leading field and experiential marketing agency with a team of over 1000 across the UK and Ireland, accelerating brand performance. You will be the live connection between brands and their audience, so every day will be different. Working at Blue Square is exciting, challenging and incredibly rewarding!What is our vision, and what do we value Our vision is to accelerate brand performance through outstanding people and innovative propositions. We have five core values that we are committed to demonstrating as a business.1. Desire to help clients deliver and succeed2. Doing things differently3. Driven by achievement, but not at all costs4. Empowering others5. Committed to supporting others And lastly, I know you are thinking…what are the benefits & development!Firstly, working with a leading technology brand, you will get hands on with all the latest tech devices and receive outstanding training sessions on these. We are passionate about growth and we aim to provide every employee with a clear development plan, with regular reviews that enables them to achieve their career goals. This role will see you working for Blue Square whilst supporting HP.