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Job Location | Croydon |
Education | Not Mentioned |
Salary | 29,445 - 34,500 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Contract , full-time |
Salary: £29,445 to £34,500 per annumHours: 36 per weekContract Type: 1 year Secondments/Fixed Term ContractsIf youre looking for a job where you can really make a difference, and deliver exceptional customer service we want to hear from you!Were looking for three compassionate and friendly Customer Solutions Coordinators to join the team based in Croydon.You will work full time from the office for the first 8 weeks, whilst in training and academy. After training you will be full time in the office with some flexibility of home working in line with business needs.Youll work as part of a dedicated complaints resource to ensure we provide appropriate resolutions for customers. Youll be responsible for investigating complaints and members enquiries providing timely responses that offer full explanation and whereverpossible, resolution for customers.The Customer Solutions strategic goals are to improve performance, prevent complaints and ensure a single way of working. Youll provide expert advice to our customers and business areas. This will in turn enable you to achieve your own and team targets.Other responsibilities include: