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| Job Location | Croydon |
| Education | Not Mentioned |
| Salary | £24,000 - £26,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
Zotefoams are looking for a Customer Services Representative (French, Italian or German Speaker). The Customer Service Representative will be responsible for providing high quality customer service ensuring the efficient management of orders through the supply chain.Zotefoams plc is a world leader in polymer processing technology. Using a unique manufacturing process with environmentally friendly nitrogen expansion, Zotefoams produces lightweight foams in Croydon (UK) and Kentucky (US) that are used widely in many applications including aircraft, the automotive industry and leading sportswear brands. They are enjoying a period of strong, sustained growth and are investing in their operational excellence programme.Customer Services Representative Responsibilities:- Working to agreed standards and service level agreements to provide customer service excellence for the organisation and for the despatch and processing of order.- Monitoring customer accounts, initiating and following credit control procedures.- Building and maintaining positive working relationships with customers and internal departments.Customer Services Representative Requirements:- Experience of working in a sales / customer service export environment, preferably within the logistics and transport sector.- Customer focused and collaborative approach to work with strong numerical, organisational and communication skills.- Good working knowledge of Microsoft Office packages - Excel and Word.- Fluency in either Italian, French or German.Location and TravelZotefoams is based on the A236 between Mitcham and Croydon. It is served by regular bus and tram services connecting to Wimbledon, Croydon, East Croydon, Morden, Mitcham Junction, Tooting and Tooting Broadway.About Zotefoams:Zotefoams plc designs and manufactures specialised foam products for a world of everyday applications.For nearly 100 years we have created solutions that enable our customers to become more competitive, profitable and sustainable. Our leadership position today is based on our portfolio of differentiated products, our technological excellence and our exceptional people.Location: Croydon, London, (commutable from Mitcham, Sutton, Crawley, Epsom, Bromley and surrounding areas)Job type: Full Time, PermanentSalary: £24,000 raising to £26,000 after six monthsBenefits: Contributory pension, staff bonus, share purchase scheme, life insurance, reward scheme and flexible Friday scheme.You may have experience of the following: Customer Service Representative, Contact Centre, Customer Service Executive, Call Centre, Customer Services, Advisor Support Team Member, Customer Service Administrator, Customer Service Advisor, Administrator, Admin Assistant, Administrative Assistant, French Speaking, Italian Speaking, German Speaking, etc.Ref: 92638