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Assessment Centre Support Croydon

SOPRA STERIA LIMITED
Job LocationCroydon
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Assessment Centre Support Location:CroydonPackage:£20,500 + 4% Pension +25 Days annual leave + BH and 3% Flex FundThe CompanyShared Services Connected Ltd delivers class-leading business transformation programmes to government and public sector across the UK with a target to release one billion pounds of savings to the public purse. As a trading name of Shared Services Connected Ltd, SSCL has established an enviable track record in the design and delivery of large-scale innovative HR, Payroll, IT, and Finance & Accounting solutions to significantly improve efficiencies and enhance service levels across government and public sector. The company was established as a joint venture between the Cabinet Office and Sopra Steria Ltd, in 2013 as part of the Government’s Shared Services Strategy for Smarter Government programme and operates from four regional centres of excellence: Blackpool; Newcastle; Newport; and York. Our clients include a number of government agencies including the Department for Work and Pensions, Environment Agency Department for Education, Ministry of Justice and Home Office as well as the Metropolitan Police Service and the Construction Industry Training BoardThe DayJobYou will be providing administrative support and customer service during assessment centres. You will be the first point of contact for all candidates attending assessment centres.Working as part of a team to support the Examiners and Assessment centre manager to deliver a great experience to every candidate who walks through the doors.Key Responsibilities:

  • Greeting candidates
  • Taking ID Documentation
  • Providing equipment
  • Logging in candidates to tablets
  • General administrative duties on the day
  • Manage customer expectations, interact and display professionalism at all times.
  • Manage difficult candidates displaying professionalism at all times.
  • Take responsibility to ensure continuous improvement in customer service.
  • Act as a first point of contact for candidate queries.
  • Utilise time appropriately, working efficiently at all times.
    • Essential Skills:
  • Experience of working in a customer facing role including resolving candidate queries and issues.
  • Displays excellent interpersonal Skills
  • Good communication skills, both verbal and written;
  • Good Microsoft IT skills, including Word, Excel, Outlook and devises
  • Good organisational and planning skills.
  • Excellent team player, who displays commitment and flexibility.
  • Articulate & able to develop good working relationships with colleagues & candidates
    • Desirable Skills:
  • Displays excellent interpersonal Skills
  • Utilise time appropriately, working efficiently at all times.

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