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Administration Officer

Job LocationCroydon
EducationNot Mentioned
Salary£13.67 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

Correspondence TeamCroydon£13.67 per hour SC & ASC clearances will be required for the successful applicants This is a reserved position and open to British Passport holders only.The Correspondence Team is a small team based in Dover and Croydon. The team is responsible for handling all complaints, official letters and general enquiries received from the public and businesses about the services Border Force provides. This covers BorderForce services at UK ports, airports and the professional conduct of its staff. We are looking for Temporary Administration Officers to join the team in Croydon.Duties/skills:" Data entry skills" Working knowledge of MS products (including Outlook, Word, Excel, PowerPoint & Skype/Teams)." Managing the Border Force General Correspondence inbox to determine the appropriate action to be taken." Excellent communication and written skills" Maintaining accurate and timely complaints database records." Supporting the Border Force business to improve operational professionalism by identifying trends and improvements, feeding these into operational assurance to improve service delivery.Further training will be provided where more detail will be available.There is a lead in time of approx. 3 months with these roles due to the clearances required.

Keyskills :
Administrator

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