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Assistant General Manager

Job LocationCromer
EducationNot Mentioned
SalarySalary not specified
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Full Job DescriptionAre you ready for a new opportunity with an exciting multi-concept company where you will be developed, challenged, and rewarded Were a part of City Pub Group, who have 50 individual and unique properties across England & Wales. We know all our peoplehave their own personalities and we want our venues to also.The Cliftonville is looking for our next Assistant General Manager with a pay package including performance bonus and tronc up to £35,000 per annum. If you have experience in a senior role, preferably within a room setting, and have the guest-focused anddetail-obsessed spirit of an innkeeper, we would love to hear from you!Welcoming visitors to Cromer since 1897, The Cliftonville boasts sea views across its 30 bedrooms, dining room & bar. It has a well-established reputation for hospitality founded on guest care, the utilising of Norfolks fantastic local produce and its enviableposition! Now under new ownership, The Cliftonville is looking for new team members to embark upon the next leg of its journey with its passionate management team. With plenty of investment and good times ahead, it is a fantastic time to join us and help buildthe next piece of history at the property. Were looking for passionate, energetic individuals with a real passion and personality for customer service.Whats in it for you as an Assistant General Manager at The Cliftonville:Development and career progression through CPG Academy, pay including performance bonus and tronc up to £35000 per annum, 50% off food, drinks, and accommodation across all CPG sites, an extra days holiday for your birthday, free meals on shift, producttastings, apprenticeship schemes, staff parties, learning & development, and more.About you, our next Assistant General Manager:Enthusiastic, passionate about food and drink, detail-oriented, takes pride in what you do, ready for a new challenge, good communicatorWhat youll be doing as an Assistant General Manager:

  • Assisting and deputising for the General Manager in day-to-day operations of a successful property
  • Coaching and mentoring other Managers, Heads of Department, and Supervisors
  • Taking responsibility for revenue, profit, and guest experience targets
  • Day to day administration such as scheduling, ordering, and stock control
  • Training and developing team members
  • Running shifts and ensuring a positive experience for all guests, customers, and team members
  • Setting up shifts for successful service and coaching and assisting colleagues on shift
  • Ensuring a positive guest experience for all guests whilst maintaining quality and cleanliness standards
  • Resolving customer and staff questions, queries, and issues
  • Ensuring compliance with health and safety legislation and licensing laws, and ensuring that the necessary security is in place.

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