Employee Relations Manager/ ER Lead

Job Description

Our client has an exciting opportunity to join their team as Employee Relations Manager/ ER Lead based in Crewe. You will join them on a full time, permanent basis and in return, you will receive a competitive salaryplus great benefits.Our client is an exciting place to work; a growing, ambitious and fast paced business with a team who want to make a difference. They are the UK’s largest off licence operator with a growing convenience offer under our fascias of Bargain Booze, Wine Rack, Select Convenience and Central Convenience across over 800 stores.What you will be doing as their Employee Relations Manager/ ER Lead:- Accountable for the end to end ER service, you will successfully lead and managing all complex/high risk employee relations cases to resolution, and provide strong leadership and guidance to more junior team members in the provision of first line ER and Policy advise and support to our managers and franchisees.- You will also lead on any Trade Union liaison, TUPE activity or organisational change programmes across the business, partnering senior stakeholders and working closely with the People Director.- Coaching, developing, influencing and contributing as a key business partner to support, build and develop performance and capability and lead positive change.- Provide credible subject matter expertise and thought leadership, keeping abreast of legislation, industry trends and best practice to support continuous improvement and drive service excellence.- Proactively analysing and utilising people data, trends and insight to make business recommendations and develop and deliver appropriate solutions.- Collaborating positively with team colleagues and the People Director, as a member of the People Leadership Team, to support the development and delivery of the overall people strategy and plans and our day to day activities and service.- Successfully leading or supporting key people or business projects against defined budget, timescales and key deliverables.The idealEmployee Relations Manager/ ER Lead will have the below skills and experience:- Operated as the ER expert/lead within a people leadership team.- Demonstrable expertise in leading and supporting at a senior level on volume and complex ER case work to ET, TUPE and organisational change programmes and of leading a specialist ER service. Trade Union experience desirable.- Used to operating in a complex and fast paced change oriented multi-site operations environment at scale; ideally retail or similar. Franchised experience desirable.- Degree educated or equivalent. Fully CIPD qualified.- Exceptional employment legislation, people policy & process and governance expertise.- Strong leadership, coaching, influencing and stakeholder management skills – highly service and delivery focussed.- Agile and accountable thinker and doer with a can do approach – operating always with the customer and team fully in mind and the end clearly in sight.- Excellent technology and data analysis skills. Able to manage, interpret and present data and recommendations articulately to the highest level.This is a fantastic opportunity to make a real impact at a senior level and to help grow your career in return for a competitive salary and benefits. If you think you have what it takes then we want to hear from you as soon as possible.No agencies please.