Administrative Assistant

Job Description

Hunter Merrifield are pleased to be partnering with National Education Union - NEU to find them a Clerical Administrative Assistant for their Southeast Region.Job Title:Clerical Administrative AssistantTeam/Directorate:Southeast regionLocation:Ardingly, RH17 6TTJob basis:Permanent, full-time (35 hours per week) (Office Based)Salary: £23,707 per annum plus a non-pensionable £1,188 lunch allowance, FTEAnnual leave entitlement:33 days per annum, 4 closure days at Christmas, plus 8 bank holidays, FTEThe successful Clerical Administrative Assistant will be responsible to provide general administrative, clerical and technical support and assistance to regional staff, to ensure the success of Union priorities for supporting, engaging and involving members.Key responsibilities - Administrative Assistant

• To work collaboratively to provide the full range of general administrative, clerical and technical services to the regional staff team, to support and ensure the timely and efficient delivery of regional services to members.
• To assist regional staff in arranging, preparing for and servicing a variety of regional meetings, events and courses, both in-house and externally.
• To maintain up to date hard copy and electronic filing systems and databases within the office and generate reports as requested.
• To maintain familiarity with the functions, priorities and campaigning activities of the Union and the regional office to respond appropriately to incoming phone calls and correspondence and to ensure that those making contact with the office are directedto the appropriate source for advice.
• To provide timely and effective clerical support for senior regional staff.
• To collate information and produce spreadsheet reports from the membership system and elsewhere to inform and support the work of senior regional staff.
• To liaise with colleagues in other regions and headquarters on a variety of relevant matters
• To undertake all general office duties.

Demonstrable key skills, knowledge and experience - Administrative AssistantResource management & Planning

• Ability to manage information appropriately and to observe confidentiality;
• Ability to maintain up to date and accurate data in relevant electronic and hard copy systems;
• Good attention to detail and accuracy;
• Good administrative and organisational skills;
• Ability to work proactively and independently whilst also contributing as an effective team member;

Thinking challenge

• Ability to evaluate information to effectively process member enquiries;
• Ability to work on own initiative within agreed parameters;

Communication

• Clear and approachable telephone manner and ability to deal with callers in a confident, sensitive, sympathetic and professional manner appropriate to the circumstances;
• Ability to run system processes, and provide reports in a range of formats;
• Ability to write clearly and concisely;
• Operational delivery
• Ability to provide a high standard of member service;
• Skills and abilities to assist with the effective organisation and planning of a variety of events, meetings and courses;
• Excellent word processing and keyboard skills;
• Good IT skills including Microsoft Office Suite, in particular MS Word, outlook, excel, and PowerPoint together with any other IT applications necessary for the performance of the role;
• The ability to quickly gain competency in using a variety of technological packages including the NEU membership database, bulk emailing packages and bulk texting applications.

For more information on the role, please contact Aksh at Hunter Merrifield.We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgroundsand will ensure measures are met when required, to allow a fair process throughout.